16 February 2022
New Operations Manager
A big Heritage Welcome to our new Operations Manager
We are delighted to welcome Jane Barlow to the Heritage Team, in her new role as Operations Manager.
With over 20 years of experience in the financial sector, working within the Pensions and Investment category. Jane began her Credit Union journey when she joined the Board of Directors at her local Credit Union. "When I joined the Board, I gained great insight into the Credit Union as a movement, both strategically and operationally. I understood very quickly that I could add value to this very unique environment and I fundamentally believe in the member centric ethos. It is important to build personal relationships, especially when dealing with people's finances. Our lives are heavily impacted by our financial wellbeing, now more than ever, and it's important to ensure that people feel valued and listened to when dealing with or navigating through their financial matters. I'm delighted to be joining the team at Heritage. Over the coming weeks, I look forward to getting to know my new colleagues across our offices and meeting members from across the common bond".
"Jane is a great addition to the Heritage team", said Alan Roche, CEO. "We are delighted to have Jane on board at this exciting and busy time, as we witness more and more members returning to their local Credit Union. Banks continuing to close offices across the country, moving more of their services online and away from personal interaction across the counter. Our members know that when they come to Heritage Credit Union, they can expect to receive a great personal experience when dealing with our dedicated team. As our product and service offerings continue to grow in line with our member's needs, we are also continuously investing in our staff and fulfilling our role, in developing the unique personality that is the Credit Union movement".
An enthusiastic and committed academic, Jane completed a number of qualifications through the LIA (Centre of Excellence for the Education and Development of Finance Professionals) and the NCI (National College of Ireland) and is very grateful for all the support from her mentors who guided her along the way. Away from the office, Jane is a proud mammy of three beautiful children, enjoys walking, meals with friends, going to the cinema and is a Home Decor enthusiast. So we know who we will be asking to provide her top tips on home renovations going forward!
Best of luck in your new role Jane and welcome to the team.